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Technical Program Manager

Location: LATAM

The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.

 

Responsibilities

  • Define, establish, and maintain engineering outcome metrics (e.g., cycle time, throughput).
  • Ensure data accuracy and serve as the subject matter expert in tools like LinearB.
  • Develop dashboards and reports for leadership and executive visibility.
  • Analyze metrics to identify inefficiencies and lead root cause analyses.
  • Collaborate with teams to implement process improvements and drive accountability.
  • Manage and optimize tools such as GitHub, Jira, and Hexona to improve engineering workflows.
  • Develop training programs to ensure teams effectively use tools and follow processes.
  • Balance standardization vs. flexibility, allowing teams autonomy while ensuring consistency.
  • Lead Scrum of Scrums meetings, aligning leadership on priorities and insights.
  • Own Software Capitalization Reporting, ensuring data accuracy and alignment with Finance.
  • Monitor and improve Portfolio Backlog Readiness, ensuring smooth project execution.
  • Collaborate across departments (e.g., Support, Product, Customer Success) to optimize the end-to-end SDLC.
  • Drive operational initiatives that improve efficiency, visibility, and alignment across teams.
  • Lead process improvement projects and drive key R&D initiatives.
  • Manage the goal-setting framework to align engineering work with company priorities.
  • Provide leadership with proactive visibility into competing priorities and risks.

Requirements

  • 3+ years of Project Management Expertise 
  • Proven experience in managing engineering or R&D operations within a software development environment.
  •  Strong ability to analyze engineering metrics (cycle time, throughput) and drive continuous improvement.
  • Experience optimizing engineering workflows, Agile methodologies, and DevOps practices.
  • Proficiency in LinearB, GitHub, Jira, Hexona, or similar engineering workflow tools.
  • Ability to work across engineering, product, finance, and leadership teams to drive alignment.
  • Experience identifying bottlenecks and leading root cause analysis to optimize development processes.
  • Ability to present insights and recommendations effectively without direct authority.
  • Advanced English
Nice to Have:
  • Background in engineering operations, product operations, or DevOps.
  • Experience working with finance teams on software development cost tracking.
  • Prior experience facilitating Scrum of Scrums or working in Scaled Agile (SAFe) environments.
  • Familiarity with OKRs, KPIs, or similar metrics-driven planning methodologies.

#LI-REMOTE

 


About us

AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning.

 

What set us apart

  • Great Place To Work certification.
  • Company with more than 15 years of experience.
  • Work with world-class clients and long-term projects.
  • English scholarships for external institute.
  • English classes with company teachers.
  • State-of-the-art tools and resources.
  • Certifications for your professional growth.
  • Recreation and leisure activities.
  • Compliance with the regulations and labor rights of your region.

Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and maintain appropriate business records. Once the purpose has been fulfilled, your personal information will be retained and blocked up due to the possibility of legal and governmental requirements and until the status of limitations has run out.

Important Notice Regarding Personal Information:  If you do not want your personal and professional information to be retained in our database, please send your request for data removal to info@assuresof.com

 

 


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